Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Rootsoft Studios ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application Basra (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

The App allows you to customize your gaming experience by storing the following information locally on your device:

• Player Name: An optional name you choose to display during gameplay
• Game Settings: Your preferences for audio, music, sound effects, card back styles, and game rules (winning score, Basra points)
• Language Preference: Your selected language (English or Arabic)
• Onboarding Status: Whether you have completed the initial setup

1.2 Automatically Collected Information

To improve the App's stability and performance, we automatically collect:

• Crash Reports and Error Logs: Technical information about app crashes, errors, and performance issues through Sentry (a third-party error tracking service)
• Device Information: Device type, operating system version, and app version for debugging purposes

1.3 Information We Do NOT Collect

We do NOT collect:

• Personal identification information (email, phone number, address)
• Payment or financial information
• Location data
• Contact lists or address books
• Photos or media files
• Browsing history or search history

2. How We Use Your Information

We use the collected information for the following purposes:

• Game Functionality: To save your game preferences and settings so you can enjoy a personalized gaming experience
• App Improvement: To identify and fix bugs, crashes, and performance issues
• Technical Support: To diagnose and resolve technical problems you may encounter

3. Data Storage

3.1 Local Storage

All game settings and preferences are stored locally on your device using the device's local storage system (SharedPreferences on Android, UserDefaults on iOS). This data never leaves your device and is not transmitted to our servers or third parties.

3.2 Error Reporting Data

Crash reports and error logs are sent to Sentry, a third-party error tracking service. This data includes:

• Error messages and stack traces
• Device information (model, OS version)
• App version and build number
• Timestamp of the error

This data is used solely for debugging and improving app stability. Sentry's privacy policy can be found at https://sentry.io/privacy/.

4. Third-Party Services

4.1 Sentry

We use Sentry (sentry.io) for error tracking and crash reporting. Sentry helps us identify and fix bugs in the App. Information sent to Sentry is limited to technical error data and does not include personal information. For more information about Sentry's data practices, please visit their privacy policy: https://sentry.io/privacy/.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Children's Privacy

The App is not specifically designed for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

If you are targeting children under 13, you should:

• Obtain verifiable parental consent before collecting any information
• Provide clear notice about data collection practices
• Allow parents to review and delete their child's information
• Comply with all applicable COPPA requirements

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: You can view your game settings and preferences within the App
• Modification: You can change your settings and preferences at any time through the App's settings menu
• Deletion: You can delete all app data by uninstalling the App from your device
• Opt-out: You can disable error reporting by not using the App, though this may prevent us from fixing issues you encounter

8. Data Retention

Local game data (settings and preferences) is retained on your device until you uninstall the App or manually clear the app data. Error reports sent to Sentry are retained according to Sentry's data retention policies, typically for a limited period necessary for debugging purposes.

9. International Data Transfers

Error reporting data may be transferred to and processed by Sentry, which operates servers in various countries. By using the App, you consent to the transfer of error reporting data to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

12. Consent

By using the Basra mobile application, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the App.

---

© 2025 Rootsoft Studios. All rights reserved.